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11 Years Warranty

Your Loom & Needles products have been designed with utmost care and patience. We know that our products will offer you the best experience, but in case you do need assistance, we’ve got your back! You can read the Loom & Needles warranty associated with each product down below.

Orthopaedic Graphite Infused Memory Foam Mattress

11 Years Warranty

Memory Foam Folding & Tri-fold Mattress

5 Years Warranty

Memory & Bonded Foam, Spine Support Orthoapedic Mattress

6 Years Warranty

Gravity Hybrid Euro Top 5 Zoned Zero Partner Disturbance & 7 Layered Foam, Gel Memory Plush Medium Firm Comfort Mattress

8 Years Warranty

Reactive Dual Comfort Orthopaedic 5 Zoned Gel Memory Foam Pocket Spring Medium Firm Mattress

11 Years Warranty
While we make every effort to avoid them, errors can happen from time to time. Our Warranty covers depression of springs, sagging of foam.
It’s normal for mattresses to show signs of use over the years, but we do not cover wear and tear. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.
Simply email us on / with your invoice and images of defect and we will get back within 24 hours.
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