Hassle-free limited warranty
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Award-winning customer service
Upto 11 Years Warranty
Your Loom & Needles products have been designed with utmost care and patience. We know that our products will offer you the best experience, but in case you do need assistance, we’ve got your back! You can read the Loom & Needles warranty associated with each product down below.
| Mattress Type | Warranty |
|---|---|
| Orthopedic Multi Layered Zoned Memory Foam | 11 Years Warranty |
| Memory Foam Folding & Tri-Fold Mattress | 5 Years Warranty |
| Dual Comfort Hard & Soft | 5 Years Warranty |
| Orthopedic Rebonded Multi Layered Firm Support Mattress | 6 Years Warranty |
| Gravity Hybrid Euro Top Mattress | 8 Years Warranty |
| Reactive Dual Comfort Orthopaedic Mattress | 11 Years Warranty |
| Folding Rollaway Bed | 1 Year Warranty |
What’s covered ?
While we make every effort to avoid them, errors can happen from time to time. Our Warranty covers depression of springs, sagging of foam.
What’s not covered ?
It’s normal for mattresses to show signs of use over the years, but we do not cover wear and tear. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.
How do i claim ?
Simply email us on support@loomandneedles.com with your invoice and images of defect and we will get back within 24 hours.
