It can take up to a month to get used to a new mattress, which is why we give you 100 nights trial *T&C APPLIED sleep on it. If you've only ever slept on a mattress that's just foam or simply springs - or your old mattress has seen better days - a brand new hybrid might feel softer or firmer than you're used to (it's actually medium-firm overall, which research shows is the best for most of us). So we do recommend spending some time getting to know your Loom & Needles Mattress.

We want you to rest easy, though. If you've given it a good try and you decide a Loom & Needles product isn't right for you, it's easy to organise a free return or collection.

Refund Mode and Duration:

Refund will be made to the source account through official mail ID support@loomandneedles.com, within 7 working days of receiving the refund request.

Return Request Duration:

The return request can be placed at any time within 100 days of purchase.(*T&C APPLIED)

Contact us in case you wish to return

Email us on support@loomandneedles.com and we will contact you back.